It's a lengthy piece, but well worth the read. I've found this true of my own (quite expensive) care, as well. When doctors and nurses take care of me and appreciate me, I take care of myself even better. It's a working, upwards spiral when it's all good, but it is a dysfunctional, downward spiral when healthcare workers disconnect from their patients, as in the vast majority of our current system.
The article ends optimistically, and I'm hoping it's right.
What do you think?
[article via The New Yorker]
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